Shipping and delivery

Shipping services

Explore the shipping services we offer, how to select your shipping option at checkout, and services available for special deliveries.

What shipping services do you use?

We partner with leading shipping providers to ensure safe and reliable delivery of your luxury upgrades, including FedEx, UPS, and DHL.

Can I choose the shipping service for my order?

Yes, at checkout, you'll have the option to select your preferred shipping service based on your location and the speed of delivery.

Shipping time frame

Details on expected delivery times, how to estimate your order's arrival, and factors that can affect shipping durations.

How long will it take to receive my order?

Delivery times vary based on your location and selected shipping service. Typically, orders are delivered within 3-7 business days.

Are expedited shipping options available?

Absolutely. We offer expedited shipping options for most locations. You can select these options at checkout for faster delivery.

Multiple shipments

Learn why your order might arrive in multiple shipments, how to track each package, and what to expect if items are shipped separately.

Will my order be shipped in one package?

Depending on the size and variety of your order, it may be shipped in multiple packages to ensure the safety and integrity of the products.

How will I know if my order is sent in multiple shipments?

You'll receive separate tracking information for each shipment, allowing you to monitor the delivery status of each package.

Missing or lost packages

Guidance on what to do if your package is missing, steps to follow for lost packages, and how to report an issue to customer service.

What should I do if my package is missing?

If your package hasn't arrived within the expected timeframe, please check the tracking information and contact the shipping provider. If there's still an issue, reach out to our customer service for assistance.

How do you handle lost packages?

In the rare event that a package is lost, we will initiate an investigation with the shipping provider. If the package cannot be located, we will arrange for a replacement or refund according to our policy.